Account access is limited to identity-verified and eligible customers.

FinCEN Registered MSB · NMLS ID 1530588 · State Money-Transmitter Licensing Information Available

General Inquiries

Telephone:
972-550-5000

Business Hours:
Monday – Friday, 9:00 AM – 5:00 PM CT
Excluding federal holidays

Compliance Contact

Email:
compliance@acepat.it.com

Use this address for compliance inquiries, regulatory matters, and account-related correspondence.

Mailing Address

Ace Payment Services, Inc.
300 E. John Carpenter Fwy., Ste. 900
Irving, TX 75062
United States

⚠ Security Notice: Never send passwords, private keys, seed phrases, recovery phrases, government identification numbers or payment credentials by email or any other unsecured communication channel.